Client Review on ADP San Diego

Feedback:

Customer service is terrible; at all times they want to transfer you to your account rep that has been assigned to the company; this new method or technique (at least for our company) is has gone down hill bad and it is bad; I do ignore if we got assigned an account Rep due to the size of our company, but, oh man it really sucks. whoever implemented this type of service, it is super inefficient. the platform is it friendly and easy to navigate, but, if you ever encounter with a problem or help, you may want to start praying; you feel helpless sometimes and you really have to knock on the REGIONAL MANAGER to get help sometimes. It is bad; if I had known ADP was this bad, I wouldn't never pick their services.