Client Review on ADP Independence

Feedback:

Horrible. I closed my accounts a year ago. Due to ADP withdrawing more money then they were supposed to for payroll and simple IRA. I received a call a month ago that my Simple IRA was still open and was going to have a monthly fee. I sent the email per there request that it was closed last January. 2 weeks after the email. I get charged a monthly fee for December. After being on hold for 30 minutes. I'm told I didn't cancel in time and will have to wait till next week. When a supervisor comes back from vacation. To see if I will be refunded my money. So Thank You ADP for confirming my choice to cancel doing business with you.