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Client Reviews on Accel Tax & Business Services, LLC

    • 4.0
  • 8 Reviews

Most helpful positive review

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By Jo Doris Mar 21, 2019

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Most helpful critical review

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By Daniel Branham Feb 21, 2019

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Accel always does an excellent job with my tax return. I've been a client for 15 years and live out of state, but working with the pros at Accel is a breeze.

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I just moved to SC and was looking for a tax service I could trust. Accel Tax and Business Services was a great find. They are professional and so easy to work with. Their services are well priced for the services provided. I would recommend them to anyone...

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Mark Neath and the Accel Team have proven themselves time and again as wholly trusted and highly valued partners and advisors. Through the process of acquiring and continuing to operate three different companies over the last five years, Mark became one of my first calls for financial, tax, and general business advice. The Accel team can be relied on for clear-headed insights and sober advice. They are consistently and quickly responsive, even during periods of their busiest seasonal demands, and their fee structure is highly competitive, offering terrific value to their clients based on the exceptional quality of their services.It is without reservation that I recommend the expertise of Accel and know that my businesses are stronger because of their partnership. I have referred Accel to clients, friends, and other business partners. All have been grateful for and pleased with the introduction. I look forward to ongoing guidance from the Accel Team in the years to come.

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Really overpriced, I highly recommend shopping around this place is over double what most places are in Mount Pleasant. They have a minimum fee of $375 and will not tell you until it's completed these people are absolute jerks!!! I paid the same amount to get my taxes done when I owned two businesses and had tons of expenses this year I had two simple w-2s with no expenses it doesn't make sense to charge somebody that amount of money!!!! The staff is rude and very unhelpful. I highly highly recommend finding another tax Service!!!! Horrible experience!!!

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I have been working with the Accel team for over 10 years. They have always provided great tax and consulting services. My clients are happy with their tax returns and pretax prep. Great team and great work!

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We want to thank the people at Accel for preparing our difficult tax returns for 2015 and several previous years. The returns invoked income from a variety of sources, including rental property in another state. The work was performed accurately, quickly, and at a reasonable price. A good job all around.

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Charleston/Mt Pleasant ‘s best tax and business accounting firm! Communication with all of the tax professionals at Accel is amazing. If you call, the partners and/or staff are most always available. And if they are not in the office or in a meeting, you will get a call back or email almost immediately. We've been working with Accel for nearly eight years and we would highly recommend their tax and business services to any individual, family, professional, start-up, small business, and mid-sized business for their tax, accounting and bookkeeping needs.

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I used Mark Neath at Accel for my tax returns. Well, he made a large error that resulted in a $22,978 over payment of federal tax and $3,600 in state. Yes, over $26,000 tax paid in error.What's worse, I found the error. Then after I pointed out the error, he still didn't see the over payment of tax. (The error was a double tax payment of an IRA rollover.)Mark's comment after I asked about the error:"No, you definitely paid tax only once." August 11, 2014."...my software has been treating it (incorrectly) as a tax-free rollover..." August 11, 2014.After another email pointing out the error in even more detail, I finally got him to see the mistake.Mark wrote: "Crap. You’re right. Good catch. I don’t know how that happened..."He also wrote "I can’t believe I didn’t catch that. Too trusting of the computer I guess. It definitely seems to be a bug in our tax software..."After the amended return was filed, it took 14 months to get my money back from the IRS. When I asked Accel for a refund, Mark replied:"I’m sorry this was such a hassle for you, but it’s not reasonable to refund the tax prep fees."Mark also wrote:"At the end of the day, you are responsible for reviewing the return and ensuring its accuracy before filing."November 30, 2015.I never received an apology or a refund from Accel for the error. Instead, I was reminded that I was responsible.

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