Zip It Postal Center
Client Reviews on Zip It Postal Center
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Super helpful & very friendly!
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They charged 1.00 for a single piece of tape less than 8 inches long. I guess this is why these little places are going under. The lady the worked there was kinda rude too. I won’t ship anything else there.
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This was my first time trying to ship with Zip It Postal Center. My girlfriend asked me to ship some packages for her, so I went to the Zip It Postal Center in Little Elm, TX. I asked the lady working the counter if they charged the same amount as the USPS and she stated that they did. She processed my five packages and affixed the shipping labels to each. As I was paying the $89.26 for postage on my five packages, I asked the attendant how the company made money if they charge the same amount as the various carrier services. She stated they made their money by selling other items and providing other services. There was a variety of merchandise for sale, as well as some printing services that she gestured to on the wall. I didn't really think much of it and assumed she had told me the truth. I finished my transaction and on the way to my car, I texted my girlfriend the amount of the shipping. She texted back stating that the amount of the shipping seemed exorbitant and she wanted to take the packages to USPS to verify that the postage was correct. Uh-oh! I thought. I quickly went in and approached the lady that had helped me a few minutes before. I asked her if I could get a refund and have my girlfriend's packages back. I am sure the frantic look on my face said it all. I asked her once again if Zip It Postal Center charged the same as the USPS would charge? She sheepishly confessed, "We charge a little bit more." I asked her how much "a little bit" was. She never responded, but quickly started processing my refund and disappeared behind the closed door to retrieve my packages. The company did provide a full refund and were kind and courteous, but with that said, I was lied to. I made a mad-dash to the USPS across town and ended up paying $58.02 to send the same five packages. I would say by most people's standards, that is more that "a little bit" higher.
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I've had Business cards and printed materials done here and always had great service!! The quality is great too!
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Zip it is the best! We needed a table display in a hurry and they made it happen in no time. And this is not the first time they helped us out in rush. The staff is wonderful! Friendly Knowledgeable Great Customer Service!
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Service is very slow, but it's exceptionally personable and thorough. I use them for all my shipping needs.
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Friendly staff and super convenient for me.
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Easy and affordable. Love this place for all my shipping needs!
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I usually go to the UPS store for printing but it was super busy today. So I decided to go here for the first time. This was a big mistake. I wanted to print off copies from my usb drive and was treated very rudely when I ask if I could print the copies myself like I normally do at other places. I was told NO! You can come around the desk and show me what you want. I couldn’t get out of there fast enough..
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A great place for all your shipping needs! I will admit I've started dropping off even my post office packages and mail here because it's just so darn easy and just right between work and home. The staff is always friendly and helpful. There is rarely a wait and when it is it's very short.
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