Client Review on Zapitelli Financial Services

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They made a mistake on our 1997 taxes which caused us to underpay a CA tax due, which came back to bite us all these years later with interest and penalty, as you might imagine. I went to them for assistance in figuring out what went wrong, and Robert apparently decided it would be easier, for the purpose of weaseling out, to manufacture some ridiculous umbrage at something very innocent I had said during that meeting, and so subsequently (using a mild profanity, mind you, but just briefly...repeated twice, though) told me he was offended and that he was not talking to me ever again and would communicate only through his lawyer. So meanwhile, I figure it all out myself with the help of the CA tax board (very good, by the way) and get the right forms, make an eloquent and air-tight argument on paper, and end up getting the interest and penalty dropped and then just paid the original tax...which we would have done gladly IN THE FIRST PLACE, had the incompetent Zappitelli known his way around the tax laws that he was PAID to know. It's not like it was some super out-of-the-ordinary situation; Zapitelli flat out did not realize that CA taxes on a "global" income basis (still didn't, after all those years) ...so it was ignorance of a basic fact, causing a well-paying client a headache, pure and simple, but there was a failure to even acknowledge that. You know what the weasel tactic was? He had his lawyer inform me that 7 years was the limit of accountability for any errors. What about personal accountability? What about competence? What about honesty?