Client Review on Wayne A Blosberg

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We met with this company for our taxes 5 months ago and it has been 1 problem after another. Absolutely horendous customer service and lack of accountability for a huge duration of the time... for tax season you are better off going to H&R BlockWhen you call or stop in 9/10 times there is no-one at the front desk to assist you/ direct your call.We met with Wayne in late February for our 2017 taxes. We had quite a few changes from previous years that we thought would betyer be handled by a professional. We gave them all info during consult with Wayne and it has been all downhill from there.Bill was the person supposed to help us with our returns. Shortly after giving them our info he lost it asking if we submitted it. After that was straightened out we then had to go back and forth with him upwards of a dozen times on inaccurate information to be submitted. We had to go back in and meet with him in person to get it figured out and signed off on just a few days before the deadline. When I asked for our original info back as well as copies of what was to be submitted it was again lost and we had to wait for it to be returned. Piles of folders where everywhere and it was very disorganized. Eventually they found our info. By the end of May we had not received our state return and had to contact the Department of Revenue to find out we are getting audited. In June they sent a letter requesting info for the audit. I contact Bill again and he sends us several broken links so we can't even see what is happening for audit. Again we need to stop in to pick up paperwork before we can sign off on it. We look it over and tell Bill it looks fine to us June 20 he confirmed via email that he would send it in for us. July 3 I call the department of revenue to find out he never submitted it... I called the office and sent him an email with no response back for over a week. Update: After I wrote my original review of 2 stars Wayne got in touch immediately (like 10 minutes after) He was always very professional, personable and knowledgeable, his team not so much. We had to resubmit POA paperwork that we signed in the begining and he sent everything in.However, I had to change it to 1 star because our state audit was for $1475 we only recieved $202 back... how can you be an accounting firm and screw up so bad?!?! There is no excusing that much of a mess up.