Client Review on United Services Automobile Association

Feedback:

Stay away from USAA!!! I paid off my credit card in full and am being punished for it. Apparently there was $5.00 in interest after i paid my bill in full. They NEVER sent me a bill until 5 months later! First time i called about it the guy told me not to worry, it won't affect my credit. Well, i ran my credit report and it was on there! I called for a second time and the girl said it was very weird that she didn't see a bill generated and i should speak with a supervisor. When speaking to the supervisor she said there is nothing she can do and I'd have to file a dispute report. Said it wasn't an error i just didn't pay my bill. Unbelievable! So now this is on my credit report for $5.00 because they never sent me a bill.I also used to have them for Auto Insurance. I canceled that after they raised my bill $84/month!