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Client Reviews on Unify Payroll

    • 5.0
  • 10 Reviews

Most helpful positive review

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By Sungkyul Kim Mar 21, 2019

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Most helpful critical review

There are no negative reviews on Unify Payroll

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I have been doing business with this firm for more years than I can count. They are excellent helping me understand how to handle my employee payroll, setting up retirement accounts and doing our taxes. The customer support is A+ in my book!!! No one better out there.

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Excellent supports and customer services!

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Even though their service is not ideal for my business (just started), but they contacted me, explained everything I need to know for my business, and referred other local CPAs. Such a great customer service! Especially, Kellie Karley is amazing!

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They are super friendly, helpful and a GREAT local payroll company. Would highly recommend them.

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I switched to Unify Payroll from ADP, two years ago; and I have no plans of switching away or back to ADP!I met the owner, Andy, when he stopped by our business and our first conversation peaked my interest:• Local business• Friendly and not pushy attitude• Savings from switching from ADP!The savings were immediate and the system was very simple to use.These guys went through some significant software updates, when I first began; and as much as I love discovering new software by poking around and testing, I simply could not invest that time, as I was and still am elbows-deep with other big-picture projects at our business. This is where the Unify support team came in and really stood out.First, they were able to have their software writers accommodate our businesses’ unique PTO accruals, as soon as we switched over. In two years, when our business implemented EE & ER 401K contributions with specific set of rules, they had the codes prepared in time for our first effective day. Finally, a few months ago, we hired several handfuls of people, whom we needed to track work time for. Once again, Unify came through with an already-existing software addition, which tracks time punches with GPS capabilities; which excels in scheduling, tracking, and reporting of our offsite installers and superintendents. Just what we were looking for! The implementation was seamless, which is vital when big changes are happening, yet logistics have to be figured out, to reach our goals.Unify’s wonderful staff was also there to hold my hand, in a last-minute pay-period switch. Lastly, several times, when I ran into small issues, questions, or “boo boos,” Unify came through to bail me out! That sort of personal touch would be impossible with ADP. These guys are local and have a better understanding and empathy from their local peers; thus, they put care that ADP reps have not, even considering that Unify’s hours are not 24-7. I’ve been able to accomplish everything I wanted and more with Unify the way they are—a local group of very caring and professional individuals. Go Unify! And thank you for putting up with my frequent inquiries on submission days, to verify that everything looks correct. You make it possible for me to concentrate on frying big fish, letting payroll be a simple, seamless task. I love you, guys!Anna Ivanova-BissellMasters FlooringPetersens Flooring & Design

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Our company has used Unify for our payroll needs for several years and we couldn't be happier. Everytime I have a a question they are more than willing to help me, either by walking me through how to navigate the payroll website or by doing it for me. We would be lost without them!

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Since our consultation prior to opening, our restaurant has been in great hands. While they offer payroll and accounting services to many different businesses, that they had deep and varying set of restaurant clients was very encouraging. It has allowed us to focus on the product for those that come through the door knowing that the important bookkeeping and payroll tasks are being handled just as skillfully.

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The staff at Unify is so helpful and friendly. Anytime I have a payroll question or issue they are quick to address it. It is so great to work with a local company that you have easy access to whether by phone or email. So much nicer than having to call a toll free number and talk to someone different every time.

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We've been using Unify for a few years now as our payroll vendor and we love them. They worked with our HRIS developer to personalize the payroll reports and streamline the entire process. Anytime there is a mistake, they fix it guaranteed, anytime you need assistance or need reports, they got you covered. Highly recommend.

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Everyone at Unify Payroll is friendly and positive and more than willing to help no matter how big or small my need is! They will make every attempt to help solve your problem or answer your question. Their communication is excellent and I know I can count on them when needed.

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