Client Review on The Hire Firm
Feedback:
Regus's business practices leave a lot to be desired. Their standard agreement--a long legal document--includes a 12-month automatic lease renewal. Had we known it was buried in there, or had they bothered to contact us before it renewed, we would have canceled, as we had rented a traditional office the same month the lease expired. We tried to work something out with multiple layers of management. The area manager, Zachary Clark, said he would "see what he could do" upon meeting with his regional manager, but he never followed up with us. Requests for an update were met with silence. The whole experience was very frustrating. If you're looking for office space in Albuquerque, I would encourage you to pursue other options. In practice, at least, Regus is a bureaucratic monstrosity that doesn't care about its customers as individuals, only numbers on a P&L statement.
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