Client Review on TempWorks, Inc.

Feedback:

Less than impressed with Tempworks. The system has a lot of great things to offer but freezes frequently along with a few other operational issues. We were over promised and they have under delivered. We were told the system came with a number of integration items and then when requesting to get those set up for us, billed to have them added in. Be sure to document communication with the sales person so you can prove what you were promised. They charge you for everything when you call to technical support and don't disclose that they will be charging you. It took them 2 months to tell me how they determine what is a billable call to the support team. Communication and training are less than impressive. They will train you on something in the system incorrectly then charge you to explain it to you the correct way. Many hidden fees and poor communication. This system was supposed to take away the administrative bog our old system had but has only added to that. The transition to this company 6 months has created many issues for our small staffing company. The transition has harmed our reputation in the community. I implore you to explore other option and don't let the low price they quote you draw you in. They bill you for many other items and don't discuss them with you beforehand. Bottom-line – trust your gut. My gut told me something was fishy with this company and the sales person I dealt with. Trust those instincts.