Client Review on Tax-Pro, Inc.

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This was our first and will be our last year using TaxPro to do our taxes. We decided to try this place due to having quicker appointments then our regular accountant. However, I wish we would have waited. When we called to book our appointment we were told that the tax fee varied and couldn't even give us a ball park figure at to what this would cost us, we figured it would be a little higher than our usual accountants fee. Getting our taxes done was very quick (only positive) but even when we were finished doing our taxes, no one knew what the fee was. The accountant suggested that we added something on to our small business to increase our refund, so the next day we brought in the information for it. She said she would call us to talk about the result at the end of the day, well almost a week later we received a call to come pick up our file. There was no further discussion about whether or not the extra information helped our refund (obviously it didn't because the refund number didn't change), and we were charged over double what we have ever paid. Making us wait almost an entire week for a response on when our taxes were done, than not evening talking with us about the change in our tax refund and charging us an extreme hefty fee... No thanks, I'll take my business else where!