Client Review on Tax Prep & Accounting Services, Inc.

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I had made mistake by not claiming 2014 2015taxes in the past. Low and behold it caught up with me....the state started garnishing my wages. a lot! So I went to tax prep because a buddy referred me there he has family who works there... so I did everything was going fine untill I went there and they ladies told me what I needed a few more paperwork to get them done. I think I made 5 different trips there because every time I went they needed something else... need I remind you that the WDOR was garnishing 25% of my check so it was a timely thing for me to get th done asap.... well the ladies dint see it that way every liilttle sted they supposedly needed takes time they said. We had a flat rate of 150$ per year so 300 total. I was fine with that but then about 2 weeks after our initial meeting they told me it was a additional 250$ to stop the garnishment!!!! Huh!!?? How could that be all you had to do was file my taxes and that would stop the garnishment itself.........makes no sense to me why that fee wasnt brought up initialy??? Im thinking these ladies dont have much time under their belts doing this job!! I told them I wanted to itemize because I would get more back than the standard deduction because of my profession.....mostly to claim miles for driving.... they both loozed at me like are you kidding me you can't do that plus you won't get as much back they said..... so I told them guys at my work they do it and they get more back. So we ran the numbers both ways and low and behold again I was right I would get more back if I work to itemize... now I paid them for my 2 years but they took some of that money and put it towards the garnishment.... without telling me... now I find out again this year that my 2015 taxes hadn't been filed...... and there trying to charge me MORE f late fees because I'm late on paying their garnishment fee that the snuck in there.....