Client Reviews on Tax Hero
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Joe and his team are somewhat knowledgeable about taxes. But when it comes to customer service, this is where tax hero lacks the most. They have to big of a client list seems like to not return any phone calls or messages. Trying to get an appointment scheduled or a call back with this company is very frustrating. Needless to say, I will be getting my 2018 returns done elsewhere. Update. As of now, joe and his team informed me I owed $34k in federal taxes. After numerous attempts to sit down with joe and his team to clarify this error. All I got was no phone call or messages returned. And after all this, joe still wanted $4k for his services. The guy is a fraud and does not care about clients. Atleast me atleast. Either way, I got my taxes squared away no thanks to the incompetent individuals at tax hero. Thank you for your time to read my review.
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I've been using Tax Hero for a few years now for my personal and business tax needs and they are wonderful! Joe is incredibly knowledgeable and helps his clients save all the money they can!
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Can’t say enough great things about Joe and the guys over at Tax Hero. As a business owner myself, I can really appreciate the level of service and commitment that Joe and his team have provided for... getting close to a decade, for me. Thanks for everything you guys do!
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Joe has been my go to tax professional for fourteen years. He has always been there for me and makes my complex tax filing pain free. He has been a wealth of knowledge literally saving me thousands of dollars with opportunities I didn’t even imagine exist. If you find your self stressed or pressured by the burden of your personal and business tax liabilities I encourage you to reach out to Zoe and his helpful team at Tax Hero. You won’t regret it!
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Encountered one of their van drivers on the highway. They must of had a pretty bad day because they were accelerating in the merge lane and cutting cars off and forcing their way into traffic instead of properly merging.Edit: Actually, I never claimed to have used the service. And had I posted a positive review in the same circumstance you'd have no issue I'm sure.Reviews are for the company and your drivers are a public facing part of your company, influencing how it's viewed. For instance, that one driver will prevent me from ever using your company and I will speak as such to friends and family if asked. Maybe, just maybe because something public had been said about it, you'll make an attempt to fix it. Judging by your reply and intention to remove a negative review though, you have no intention of doing so and would rather manipulate your reviews through other means, and sadly, that's become a common practice.
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As a tax professional, I can tell you that Joe and his staff are an outstanding resource for tax preparation, small business tax strategies, and tax resolution.
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My taxes were a complete mess and I needed help badly. When my life was simpler, I did my own taxes. But when things became more complex, I became overwhelmed and buried my head in the sand, hoping the problem would just go away. Then a Tax Hero came to my rescue!Joe Zuniga, with his impressive knowledge and professional attitude put me at ease. He truly saved the day and help me get on the right side of the evil tax world! Never again shall I fear the shadows of the IRS.
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Highly Recommend whether you are just looking to get your taxes done or start up a new business.
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Joe Zuniga and the folks at Tax Hero are absolutely wonderful. Joe Z personally put me on the right track for my business, made sure that all of my documents and fillings were properly done and, most importantly, saved me THOUSANDS in taxes. Literally THOUSANDS of dollars. I have referred many friends and family and every one that has used Tax Hero was very pleased.
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