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Client Reviews on Tax Busters

    • 4.8
  • 20 Reviews

Most helpful positive review

0 people found the following review helpful

By Rod Feddersen Feb 22, 2019

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Most helpful critical review

0 people found the following review helpful

By Courtney Barney Oct 22, 2019

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I can not express how utterly disgusted and disappointed I am in the service (or lack there of) and the disrespect my boyfriend and I received by tax busters in Palos Hills. I called over a week ago and made an appointment to get our taxes done and to hear more about them. I spoke with an older man on the phone and he explained what they do there and at NO point did he say they were a “drop off” service. I made an appointment for 5pm on 4/10. We get there and it was apparent that the elderly man who “greeted” us hates his job. He was rude from the very beginning but hey, maybe he was just having a bad day. We sit down with him and ask him who should go first. His response was “you don’t think we are going to do it today do you.” I was like, excuse me? He then tells us that he just looks at them quick and then we leave them there and he “will get to it when I can, and since you were late you will go to the bottom of the pile.” Um we were not late, I had an appointment. But if that is the case, explain it to me when I call and ask about your services. Then to top it off he said “don’t get mad at us.” We were mislead first of all but I can deal with them misinforming me. What I CANNOT deal with is a rude, disrespectful, and unprofessional person. There is a good chance I will report this to the Better Business Bureau. If you need to get your taxes done, do yourself a favor and DO NOT go here.

Feedback:

Tax Busters gets the job done very efficiently and quickly ; with no worries !

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Gerald Knight has been doing our taxes for years. He is professional and always addresses my concerns quickly and efficiently. We would highly recommend Tax Busters!

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Great experience. Very knowledgeable and fair pricing. I’ll be back next year.

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Great service

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There's no one else I'd trust with financial advise than Gerald Knight and the Tax Buster team. He's been servicing my family for two generations and I wouldn't have it any other way. If you haven't used the team for your financial services, trust me when I say you have nothing to lose, and everything to gain. Thank you Gerald Knight and the Tax Buster team for everything you've done and for everything you continue to do.

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Jerry delivered awesome service his hours are very accommodating and flexible.He remained a man of his word on his price quoted even though there was much more work with preparing my taxes...Jerry your the best I'll definitely see you next year !!!

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Great guys/gal. i messed up a lot and long story short if you dont think it will help than sched an appt. my reg payroll is cheaper and easier than other apps. hire these folks and you wont be disappointed.

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Very calm and professional. Very knowledgeable about state and local tax issues.

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Well we’re into 2019 and I've known Gerald Knight for about over a decade. He is a very competent CPA and ever since I have utilized his tax preparation services. He is professional and courteous. I highly recommend Gerald to anyone looking for assistance with tax, investment, retirement advice. As the tax laws are ever changing you need Gerald Knight and his crew looking out for you so you can have peace of mind.

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