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Client Reviews on Swick Tax Service

    • 3.9
  • 8 Reviews

Most helpful positive review

0 people found the following review helpful

By Robert P. Floyd Mar 21, 2019

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Most helpful critical review

0 people found the following review helpful

By Craig Allen Oct 21, 2019

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Feedback:

Fair, honest, and reasonably priced. I can only speak for the lady who did my mother's income tax, but she was great.

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This is a great business establishment for taxes personal & business...we've recently had business dealings with the owners & now they do our company's yearly taxes this will make 9 years and running completely satisfied! My family members use them also, the owner & staff our hands-on & demonstrate integrity, sincerity and transparency we highly recommend Swick Tax Services on Harper in Saint Clair Shores been around over 40 years family owned & operated!!

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I have been using Swick Tax Service since 1991 and been completely satisfied. Unfortunatly, Roger became very ill and passed away. Bob was trained by Roger for years and licensed many years ago. He purchased the company before Roger passed away.I continue to use them, will continue to do so and could not ask for better service. The entire crew at Swick Tax Service is very helpful, very professional, timely and would never do anything less than expected from the IRS or the client. This is still a family company. Roger would be extremely pleased with the operation he began. I fully reccomend them. You couldn't pick a better tax service. Anyone who would be negative probably was not timely or honest in providing them with correct information or didn't get the refund they wanted. This firm is 100% honest. They wouldn't have an IRS license if they weren't. I have many friends who use and feel exactly as I do. I totally and highly reccomend them. You will be very pleased!

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***DO NOT USE BOB*** I’ve had swick tax complete my returns since I was 18 years old. 22 years later, Bob took over and is horrible at communication, filing on time and making you aware of fees/deadlines for business filings. Negligence has caused me to pay a tax for my business I didn’t have to for two years. Laziness causes paperwork to filed late and fees to be assessed to me. I would not recommend swick tax anymore since Roger is gone, unfortunately. I’m very disappointed with Bob’s performance and lack of effort.

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Multiple generations of my family have taken taxes to this family style business and have been taken care of as if we are family. Thank you to everyone here from the front desk on up!

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Their fees went up

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Swick Tax Service has always been there for me, my family, and my friends. They have always done my tax work professionally and my refunds always seem to be higher then I thought they would be. I recommend Swick Tax Service based on my experience and of the many people I know who also use Swick Tax Service. I am writing this review mostly because of the other only review posted here. I noticed in the other review the person was upset and gave Swick Tax Service a low rating because the reviewer did not pay for their tax preparation work. They wanted some sort of credit for their tax refund which they said was more then enough to pay for the preparation. Well, Swick Tax Service is not a lending company and expects to get paid for their service. It is true that they might get mean if you refuse to pay..Swick Tax Service is an outstanding company which has been located in St. Clair Shores on the corner of 10 mile and Harper as long as I can remember. Without fail they have prepared my taxes for the last 36 years. I am provided a client copy of the return and Swick Tax Service electronically submits my return to the IRS. My wife is always amazed at the size of the refund and the quickness of receiving that refund. They know their business well and have been and will continue to be my tax preparation service. This is one service that I actually feel that I get what I pay for.

Feedback:

David Webb is a great guy who worked very hard on my husband's and my return. The owner, however is not such a "great guy". We are receiving a return from the IRS WELL over the amount we owe for a garnishment but he will not allow us to use the balance of our return to pay our preparation fees. David Webb confirmed our return is larger than the garnishment AND the fees but said his hands are tied based on the owner's decision. Very poor customer service on the owner's part and as a result we will not be using this company in the future.

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