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Client Reviews on South Barrington TaxFinancial

    • 3.7
  • 3 Reviews

Most helpful positive review

0 people found the following review helpful

By Jeffery Rice Oct 22, 2019

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Most helpful critical review

0 people found the following review helpful

By Tracy Meyer Oct 22, 2016

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Feedback:

CPA William "Bill" Vlazny has been doing my personal and business taxes for the past 7 years and for a time before that in the 90s. I have complete confidence in his knowledge of and expertise in applying the ever-changing tax laws to my benefit. I would have no hesitation recommending Bill to anyone.

Feedback:

My mother passed away this spring and I chose to use her tax specialists as they had worked with her in the past. I can't quite describe the level of disappointment I experienced in working with South Barrington Tax. Every person I spoke to seemed incapable of communicating clearly with me. It was suggested that I file for an extension as taxes were due two weeks after my mother passed, and I worked with someone whose emails were riddled with typos which was concerning to me. I had to call often for updates on whether or not my extension was filed - no information was ever given to me proactively. Over the summer I tried to schedule time to bring in the necessary paperwork and thanks to summer hours, the team was completely unwilling to accommodate me and meet at a time outside of their hours (which were 9am-12pm) since I had started a new job and could not take time off yet. Another employee told me "Well, since you're not willing to come to our office, the only option is to mail the paperwork." Which I felt was an unnecessarily rude and unprofessional response. Weeks went by and I had to follow up numerous times to get an update on when the taxes would be completed. By the time the taxes were complete and I filed them, I owed even more money for late fees, which I had not been informed would occur when filing for an extension. As if a parent's passing isn't difficult enough, this experience made that time even worse. I would never work with South Barrington Tax in the future and would steer anyone away from the completely unhelpful staff.

Feedback:

Jenya did a great job on my taxes the last two years and I will be going back next year. If you need it done right and on time call Jenya.

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