Smith, Klein & Pavano
Client Reviews on Smith, Klein & Pavano
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Rich is super knowledgeable and the best in the area! He has saved me a ton of time (in and out in under 45 mins) and money with his pricing. They are excellent about keeping to a schedule that helps me run my business successfully.
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I have been coming here for 5 years for my taxes. Rich is super knowledgeable and helps me throughout the year so that by the time of my appointment I’m super prepared and in and out of my appointments in 30 mins! Great pricing as well.
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Rich, Jill and the rest of the staff I've dealt with are very patient and efficient. They are good at reminding about deadlines and keeping to a schedule which is helpful as I run my business.
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Horrible. I was a new client who was meeting with Brian with a longtime customer of his, and was given the impression my session was covered under theirs. Brian never went over any type of pricing with me as a new client, but then gave me a bill for $350! My tax refund was very simple and took him no longer than 20 minutes to prepare. Over $1,000/hour is insane! Brian was extremely rude and curt with me when trying to figure out why I was charged such a large amount, especially when no one in the office informed me of any pricing structure. Jill, the main office manager, was just as rude and unprofessional when I called to attempt to make a payment. I will never be going here again, and will make sure anyone I know does the same.
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