Client Review on Simple HR

Feedback:

I called simple HR because they are my work's payroll company and I needed help with getting paid. I had a disagreement with management while at work and clocked out and left early with a total of 7 hours on my last day. I however, never received a check for those hours which I felt was intentional by my employer. I called Simple HR to get help and all they told me was the business didn't submit those hours so I'm basically out of luck. Aren't payroll companies supposed to know your rights? I felt that they could have at least looked into it since that's unlawful activity on the employers part.