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Client Reviews on Serenity BookkeepingPayroll Services

    • 3.0
  • 16 Reviews

Most helpful positive review

0 people found the following review helpful

By Donald Boles Oct 21, 2019

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Most helpful critical review

0 people found the following review helpful

By Dustin Squires Jul 21, 2019

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The staff here is very friendly and truly seeks to please the customers.

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Used self service machine, it didn't calculate the postage correctly and envelopes ended up back in my mailbox requesting postage due.

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Best System at General Office Delivery!

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Constantly and consistently reporting and tracking packages as delivered to my house that are not in my mailbox!!!!

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Never have to wait long and they are always helpful.

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This location Delivered an empty package that was ripped open from the way they handled it. Avoided taking responsibility for missing item.

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Had an important package shipped as a priority delivery. Didn’t get it after 2 and a half weeks. Never got a notice and it got shipped back to the sender. Absolutely horrible service

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Very helpful employees and always go above and beyond to help you and give you a good rate. The waiting line can get bad at times, but they always thank you for your patience.

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I always go to this post office and they always deliver great service. Anybody who is going to complain about the wait times has unrealistic expectations. I’ve never been to a post office in a major city that consistently has super short wait times. Even the post office on Evans in Scottsdale has a slightly larger staff, but their lines are really long too. It is what it is and they move along pretty quickly and they are always courteous and helpful

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Had to write a review for this location after the great experience I had with Jason and with our local carrier, Halley, in finding a lost package quickly. I called this location, and a REAL PERSON picked up the phone (Jason). I explained that ebay had shipped me a package with no unit number, and it was marked "delivered" but never arrived to me. He was determined to find it, never giving up. He contacted Halley and her team, and she actually came out to look around and see what happened. Turns out, one of my neighbors picked it up, and was in the process of returning it to the Boulder Station! There are honest people left in this world...and also great postal people. Thank you Jason and Halley!

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