Client Review on Screening Reports

Feedback:

Not a fan of their service. A leasing company used them to run my credit & was given an inaccurate (lower) credit score, therefore I was denied a lease. On top of that, they also put a hard inquiry on my credit report & lowered my credit..which makes looking for a place that much more difficult in the future. Upon calling, their receptionist was extremely rude with little to no customer service skills. I didn't even finish telling her where to direct me before she interrupted me, cut me off & transferred me to a voicemail. Like great, thanks. Never heard back from them after leaving a message. Horrible customer service & they don't even provide accurate reports. By their 1 star rating, it looks like they do more harm than good to others. I recommend going directly through Transunion-cheaper and guaranteed accuracy.