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Last Updated June 1, 2025

Client Reviews on Sage Pastel Accounting
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- 1.3
16 Reviews
Feedback:
Pathetic in every single way. No customer support. 1000's of voice prompts to speak to a human.Just appaling.
Feedback:
"We are experiencing high caller volumes." you just cannot get hold of them. Why do they even have telephone lines because they will never even bother to return your call. They are so dodgy. They dont even deserve 1 star rating. ZERO RATING IS ENOUGH FOR THIS COMPANY
Feedback:
Very difficult to get hold of anybody at Sage Pastel online. "We are experiencing high caller volumes blah blah blah." It has been like that for the last year.
Feedback:
Transferred back and forth from one person to the other the whole time!!! Absolutely terrible service...... Not a happy Pastel customer!!!
Feedback:
Pastel online seems to be offline a lot recently.
Feedback:
Never ever purchase Pastel / SAGE - useless support!!! For months and month they still can not sort out our problems with sync'ing, speeds, pastel users and many more problems!! ………. last week we were promised someone would come sort Pastel Software errors and registration and users out YET STILL NOTHING!!!!! ABSOLUTELY USELESS DO NOT PURCHASE THSI SOFTWARE ---- NO SUPPORT!!!!!
Feedback:
This is a badly designed system. Their call centers and accounts staff do not actually care about customer service. Avoid
Feedback:
Deserve a 0 star rating. This company has zero support - I have been trying for days and keep holding on for hours on end. Pathetic
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