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Client Reviews on Saddle Brook Tax Services

    • 3.7
  • 3 Reviews

Most helpful positive review

0 people found the following review helpful

By Carole Goldman Apr 22, 2019

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Most helpful critical review

0 people found the following review helpful

By bruce higgison Oct 22, 2016

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Easy to find and everyone was amiable. Quiet and a great place to host meetings or interviews.

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Lobby very inviting and cheerful. Plenty of parking, easy on and off from Garden State Parkway. Plenty of office spaces. Restaurant off lobby.

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I have been a tenant at Regus HQ for over 10 years and in that time I have had a very positive experience until the last few years when the level of service here has diminished dramatically. There has not been a full time manager on the premesis for a number of years now and subsequently when the numerous telephone and computer outages occur, there has been no one to offer or provide assistance. I was told yesterday that in fact we have had a manager for over a month...a gentleman who occasionally comes to this office..I was shocked to hear this because this is the first I have heard of him. His name is Jamie and I had a brief conversation with him yesterday; enough of an exchange for me to have advised him that he should have at the very least introduced himself to the tenants here in Saddle Brook..This individual has done ABSOLUTELY NOTHING to maintain a high level of service here in Saddle Brook. For a manager to not even bother introducing himself to the tenants is appalling. He has in effect been hiding from the very people he was hired to provide a service to. Now I'm told that he in fact "manages" four of these facilities. No wonder...with the degree of responsibilities that he accepts...it might as well be 400 facilities that he would do ABSOLUTELY NOTHING in. As disgraceful as this lazy incompetent is, the real blame falls on the shoulders of the people who hired him. They obviously don't give a hoot for their customers to allow such an individual to "run the show". I am extremely disappointed to know that Jamie is the person who is in charge of this office. I strongly recommend to his surperiors that they take their responsibilities seriously enough to at least have a person who is capable of managing an office of this type .

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