Roy Mitchell Professional Tax Services
Client Reviews on Roy Mitchell Professional Tax Services
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This is NOT a Professional tax business!!! I have to agree with all the negative comments! I was given an appointment last year for this year, but I cannot get anyone on the phone to verify my appointment. He sent out some kind of paperwork in December via email that expired in 48 hours. Of course I saw it after the 48 hour period, needless to say, I cannot get a hold of him to find out what the paperwork was. I will Definitely be looking else where for a PROFESSIONAL tax preparer to do my taxes!!!
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This is not a professional business. I've been going to Roy for years and for the last 4 years his customer service has been HORRIBLE. Each and every year he pulls the "I'm sick" card on his clients because he gets overwhelmed with the amount of work. He refuses to get adequate help. How can one person handle 1800 clients? Having up to 15 people with the same appointment times, having clients wait up to 6 hours to be seen, leaving notes on the door when he can't make it instead of calling to reschedule. You have to pop up because no one ever answers the phone or return calls. Got to the point where his clients start getting each others numbers to see what the status of his shenanigans are each year. It's beyond ridiculous. He is no longer at the location listed.
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I had 4 of Roy's clients come to me today to get their taxes done and I had to turn them all away. This guy is throwing any and everything on your tax returns. You pay him in cash as not to have his income traced and you sign it under penalty of perjury stating everything is correct. The guy was giving a elderly retired coupled Unreimbursed employee business expenses.....THEY ARE RETIRED. These people prey on greedy and unsuspecting people trying to get a BIG refund whose exemptions were high all year. Pretty soon the IRS is going to run his EFIN for fraud and ALL of his clients will get correspondence audits then he REALLY is going to stop answering calls. Buyers beware.
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Roy Mitchell is a PEASANT! Very rude, inconsiderate and not worthy of anyone’s time. He is overwhelmed and shouldn’t be in business of any kind. He is unprofessional and greedy! He doesn’t manage his time and whenever I had an appointment, severalpersons had already occupied his business - at least 10 people had the same appointment time as I did. Absolutely absurd!!!! I will never patronize him ever again!
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Great service
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Very good experience. But have not been able to get ahold of him to make appointment for this year.
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My return papers were left with him at the end of February of this year. They were not done until April 29th. Individuals were camping outside of his home worried about if they were going to be filed on time. Appointments mean absolutely nothing and I now have to pay another $80 to a different preparer because he did not add my medical to the Paserwork. I gave information(medical papers) to him because it was at the back where he staples all items used to file. If he's not answering the phone because he is sick again, sorry but someone else needs to answer or make the recording something to that affect so someone can know what is going on.
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