Edition:

Client Reviews on Roto-Rooter Group, Inc.

    • 4.8
  • 16 Reviews

Most helpful positive review

0 people found the following review helpful

By E B Oct 21, 2019

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Most helpful critical review

0 people found the following review helpful

By Kyla Harrington Sep 30, 2019

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Feedback:

Cliff was my plumber and he did an excellent job! Super patient, very friendly, been doing for over 20 years. Very knowledgeable. And he honored my coupon too. I would highly recommended Cliff with Roto Rooter.

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When my shower wouldn't turn off at midnight after a long day, and then my honey tried to "fix" it until 2am, I called every plumber around. Although they couldn't get someone out until the morning (nobody could), they were able to get here hours before the first plumber that responded could. Doc was professional, explained everything easily for me, and had it fixed within the hour of arriving. Hot shower up next!

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Scott's knowledge was so appreciated and helpful. We'll call them again!

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On Friday afternoon we discovered a leaking pipe and had to shutoff the water to the house. RotoRooter was able to make it out and fix the leak in just a few hours.Marin (our plumbing expert) was amazing. He got here fast and identified the leak immediately. He also made some suggestions to get things dried out after the leak was fixed.

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Had new bathtub drain installed. Service rep had to go through garage ceiling to install and fix it. Joe was knowledgeable and professional. Everything works now. Thanks.

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We had an overnight plumbing backup that sent us to a hotel for the night. Roto Rooter came the next morning and took care of everything. Customer service was top notch. Everyone was courteous and professional. Service was great. I'd definitely recommend them.

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I called at 7 am and someone was at my home by 8:30. Plumber was very thorough and talked me though everything he was doing. Treated my home with respect.

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Jessie, our tech, arrived promptly and fully prepared and ready. after the obligatory paperwork, he immediately went to work and corrected our problem quickly. He was polite, friendly and professional. If we need any additional assistance we will call Rotor Rooter and ask for Jessie.

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Giovanni was on time, cleared my sewer line, very informative. Highly recommended

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Absolutely Outstanding Work. Sergey came out within hours of our call, explained the situation, evaluated the valve, toilet and all of its components. He replaced the valve, gave us a quote on a replacement toilet and ultimately replaced the interior components for good measure. Very pleased with the whole experience!

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