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Client Reviews on RHI Management Resources

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  • 7 Reviews

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Most helpful critical review

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By Marcella Kerbein Jul 21, 2019

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I was working for a client that fired me based on my sexual orientation and disability. Robert Half empathized with me both verbally and in an email that I wasn't at fault and they would continue to submit me for future assignments. This was my fourth or firth assignment through them. So, I filed an EEOC complaint against both the client ARC Document Solutions and Robert Half. Robert Half immediately began to retaliate against me, paid me late, wouldn't pay out my sick time, wouldn't return government paperwork. The Oakland branch (the one that caused all the problems) never submitted me for another assignment (despite their promises to find me a replacement assignment), the San Francisco one submitted me for only one position in the 3 months after the assignment ended. Both Surbhi Pir (the Oakland manager), and Karen Warren, the district director, have been quite awful to me. Karen actually hung up on me when we spoke and said is under no obligation to speak to me, like she is above any responsibility for her employees. And the language they used was dismissive and condescending, I was apalled.I have a masters in finance from a London business school, I could have done about 90% of the jobs that had open and consistently emailed them openings I would like to be submitted for yet they still refused. Robert Half hired an attorney for my Department of Labor hearing (which is still open) and this attorney started harassing me at my new government position (California State Bar of all places) that I obtained through Randstad. Mr. M Brett Burns (the name is very fitting) would harass me, calling me on at work, emailing me 7 or 8 times a day, or I retained an attorney to file an EEOC and DFEH complaint. Since Robert Half refused mediation, they refuse to speak to my attorney (except the one time emailed and threatened to sue me for defamation of character if I didn't take this Yelp review down), or respond to the rebuttal we filed. We asked them if they would make a donation to an LGBT organization in lieu of a settlement.. I thought that was appropriate since I wasn't looking for money, and was fired and retaliated against, in part, for being gay. Of course, they never had the decency to even respond to this request. It has been over a year and a half since my complaints were filed and they are still under investigation.. and now I am having issues working with *any* office due to inappropriate comments on my Robert Half profile provided by their attorney as well as their customer service department.There are many better agencies out there: Accounting Principals treats their employees better and has the next largest client base to Accountemps. Randstad is good. Ledgent. Insight Global. Dewinter Group. I would recommend sticking to the smaller agencies as they will treat you with the respect you deserve, and you don't get lost in the shuffle.

Feedback:

They waste your time with interviewing then never follow up with you with a contract position no matter how many times you contact them

Feedback:

I can attest to the REALLY bad communication of the staff at this office. I was assigned to a job by Samantha Cook- a minimum wage job mind you- and she texted me incessantly for days to make sure that I could make it (it was on a holiday). Then, she all of a sudden decided that I had to come in for an hour of training the day before (mind you, this was a minimum wage job, literally as a front desk greeter). I told her that I couldn't commit to the training because I was busy with job searching. She continued texting me. On the day of the assignment I show up early, get trained by the Admin Assistant, and go about the job. It is extremely easy, as I had imagined it would be. Then, two hours into my shift, a regular staff arrives and says that she is supposed to work there that day. Suffice to say, I never received communication from Robert Half that the assignment was cancelled, and I have yet to be reimbursed or even for them to take responsibility for THEIR MISTAKE. Incredibly disappointing experience all around, and if I had realized that she was from the Oakland office, with it's terrible reviews, I wouldn't have taken the job!

Feedback:

Communication was extremely poor. There was only a sense of urgency during the interview process (I interviewed with “Molly” and the client), however, after several follow ups and broken promises on their end to update me, I was eventually met with radio silence. I’ve since been hired by another firm but wanted to warn others as these type of recruiting practices are not only unprofessional and waste candidates valuable time but also gives good recruiters a bad reputation. Based on other reviews posted, my experience with this branch is not isolated.

Feedback:

Don't work here. I finished an assignment and RHI told the EDD, that I quit and they had to bring someone in to finish my assignment. IF YOU FINISH AN ASSIGNMENT, GET SOMETHING IN WRITING!!! RHI took me to EDD court 18 months after the assignment ended.

Feedback:

Office Team the Oakland branch does not help you find a new assignment after you finish first assignment you on. They don't keep you working like they say they do.

Feedback:

Really nice people, but useless in helping candidates get placed. I've been informed of exactly zero opportunities since signing up with them a few months ago, despite their praise for my resume and experience.

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