Quest Diagnostics Windsor Locks
Client Reviews on Quest Diagnostics Windsor Locks
Feedback:
Made an appt and waited for an extra 10 minutes because they ‘only have one bathroom’ - no big deal, but the older lady of the two working at this location on fri may 11 was nasty - abruptly slamming things and barking orders at me. I finally asked her what the problem was and she had a temper tantrum and stormed out of the room! Avoid this location if you can.
Feedback:
Worst response from everybody.... specially the stupid receptionist not responding promptly this is the worst experience for me ... here
Feedback:
Arriving at location at 247 was told they were closed. They do not stay open till 3 as stated. The clock in waiting room is ten minutes fast.
Feedback:
Definitely need to make an appointment for this location if you don't you will be there for at least an hour and a 1/2. The staff is rude and slow. They did something wrong with my paperwork and I had to go back to redraw the blood. I was told over the the phone that I could basically just walk in and not have to wait for the redraw. Noone at the location knew what I was talking about and I had to wait again. The staff at this location frustrating and easily confused.
Feedback:
Lady with the European accent was extremely rude to us for no reason, and was talking to us like we were dumb, and we never got our blood drawn, I was unaware we needed separate insurance cards (when we are on the same one) then told me we need paper orders to get tested here. (Basically I need a doctor to tell me to get my blood tested) Would recommend somewhere else, with better and clear service. I don't see why it matters if I have a paper order, if I have insurance and wanna take care of myself and get my blood tested.
Feedback:
Find another location if possible. Waited over an hour while their system said my wait was only 2 minutes. All of the staff were joking around talking while the waiting room filled up
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I went in the afternoon and Michelle was the only person working. She was awesome and very friendly. Even with 6 people ahead of me, I was done in 25 minutes.
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I am unsure why the bad reviews, it's not that deep. I was in and out and that is all that mattered to me. I went early and there were 5 people in front of me and I only waited 10 mins max.
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Extremely rude. Spoke to me very condesendingly regarding testing. Try hiring staff who care about what they do.
Feedback:
Stupid receptionist can't even give out the correct fax number to have paperwork faxed; wouldn't trust them taking your blood.
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