Quest Diagnostics Totowa PSC
Client Reviews on Quest Diagnostics Totowa PSC
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This was the second time that i have used this location. The first time i came in with my 10 yr old who is afraid of needles. I had an appointment. The service was amazing. The staff was patient and my kid left smiling. Today i came in with my 7 MONTH old baby. I came in around 9:20 am, i did not have an appointment, and I waited for about 20 minutes. My seven month old baby did not shed a tear thanks to the staff and their skills. Thank you.
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In and out in 10 mins. for early morning routine blood test -- good service. Facility could be a little nicer. Efficient staff.
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A brief wait for sure but then you are done. Can't beat the close proximity.
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The staff here is very rude. I would suggest go to some other laboratory nearby, but not this one.
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I see that there’s not so good reviews on this place, but I’ve been there with my son twice for blood testing and both times We’ve had a great experience with Madelyn. She was very gentle with my son ( who was 1yo the first time and is 2 now). Madelyn , if you read this, I really appreciate you and your service! I’ll look for you next time.
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Worst lab you can possibly go to. Will not go to quests in general because of this lab.
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The staff need to have no idea what they are doing. I had two different people to do simple bloodwork test and it took one hour smh.
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Would leave no stars if could
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The lady that greeted my wife had a very nasty attitude from the moment my wife said hi. It's a shame people like her are able to work with the public. Save the trip and go elsewhere.
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Punitive as hell. I am a professional sent for urine test for drugs, as my employer's funding source requires drug testing of all workers. I didn't produce enough urine so i had to drink and drink and here i sit in the hope i will pee enough soon. And u can't save the urine u make -- u have to do it over. The only saving grace is that she didn't come in with me, but u have to leave your jacket and bag (in a locked box.) Can't flush or wash up afterwards. Treated me like i was an inmate or addict (not that they should be mistreated either. Nobody should be mistreated.) I am glad that it's not a blood test after the horror stories in other comments as i got the same female mentioned, it seems, and i don't do well with blood tests, i am squeamish with a low pain tolerance. No one greets u, u have to sign in on an iPad. Not good for elders who might not know how to use the technology. Also i have 2 addresses on file and she was acting like that was a huge imposition. My drivers license has yet another address but she didn't say anything about that. I hope it doesn't haunt me later.
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