Client Review on Quest Diagnostics Rockville Centre PSC

Feedback:

Avoid at all costs. The staff there are nasty. Took my daughter as a walk-in this morning. The website stated it was a 30 min wait. We got there checked in and patiently watched board as we slowly climbed to 5 minutes. She was top of the list when 3 spots walked in and we got booted back to 25 mins. I asked the nurse what the policy was and she immediately responded with attitude and actually was punching her hand with her fist as she spoke to me in an extremely condescending manner. She basically told me I can go elsewhere if I did not like their policies. The woman cane at me with such nastiness I totally lost my cool. I ended up c along her a biache and left. I was not the only who she spoke to in this way. I heard her addressing several other elderly patients the same way. Clearly this woman should not be dealing with the public