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Client Reviews on Quest Diagnostics - Redding - Airpark

    • 2.8
  • 14 Reviews

Most helpful positive review

0 people found the following review helpful

By Angsty teenager03 Jun 22, 2019

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Most helpful critical review

0 people found the following review helpful

By Diane Sittig Oct 08, 2019

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Feedback:

Excellent place for having my blood drawn! Never a long wait & I've never felt the needle poke, so it didn't hurt like some other places i know of!

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I've never had any problems with this place, aside from the long wait times. The staff is friendly and competent, and did a great job with my blood draw.

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They can’t seem to update hours so on their own phone system time is wrong. They don’t tell you on top of that they often close early. Terrible service. If you are able, go elsewhere!

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People are super nice and make getting your blood drawn easy.

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I have been going here for months for pregnancy blood work and never have an appointment. I never have to wait long and the ladies are amazing! They were so nice today when I wasn't feeling well.

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M&T are the two best phlebotomist I've been to in a long time. Great personalities which takes the fright out of a blood draw and very light handed. 5/5 service.. (sorry I didn't know how to spell your names)!! Thank you

Feedback:

We have a problem with Quest Diagnostics. They are failing to comply with Hippa regulations, specifically the legal requirement that they make available to patients a copy of their lab report. I have made numerous requests that have been ignored. It would appear that allowing the authorities, the U.S. Department of Health and Human Services, to follow up with Quest and require compliance may be the only way to get their attention. Quest site on Airpark Dr, Redding has no phone or email access for patients, so followup at that end is impossible. I begin to sense something rather sinister is afoot with this organization. The staff of phlebotomists do a very good job, but the company is acting like deadbeats with no accountability to patients.

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Corporations suck

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Wow, what a joke. Not once, not twice but at least 3 times I have given these people a chance. I had a specimen I had to drop off within a one hour window, and I get there and check the appropriate box. I am only the 2nd person there and I am sitting there over a half hour. The people there are rude, unfriendly, always talking to each other and don't seem to pay attention to any of the clients. Its too bad because my DR is next door. So now I have to be inconvenienced and go to another location. Hopefully management takes these reviews seriously and does something about it.,

Feedback:

This is by far the worst place I have ever gone to get my blood drawn. I need monthly blood draws and sadly I am completely stuck with going to Quest for insurance reasons, but this location in particular is atrocious. The service and staff are consistently rude, the staff seem like they have no idea what they are doing half the time and they are consistently argumentative instead of helpful whenever I need questions answered. If you have the opportunity to go anywhere else to get your blood drawn, skip quest and don't waste your time.

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