Client Review on Quest Diagnostics Okeechobee

Feedback:

operatimg hours are not adhered to. we arrived at this facility at 3:40PM facility was empty, we were informed they werent taking anyone after 3:30PM. If your hours ar till 4:00PM you should be taking customers until then. So we go again the next morning, 50 people are waiting to be seen when asked the approximate wait time the staff states I don't know. The customer service and personal skills required are sorely lacking at this facility. To date we have been unable to obtain our blood test with the specified lab company specified by our insurance carrier.