Quest Diagnostics Myerstown PSC
Client Reviews on Quest Diagnostics Myerstown PSC
Feedback:
This lab needs to retrain it’s employees. Today I was the first person along with another woman to enter the lab at 7am. The lab tech opened the door promptly at 7 but right away you can see it was not a good morning for her. She told me to sign in, I signed in and sat down. Within 30 seconds she walked over, said my name and walked in the back room. I looked over at the woman that was also waiting and said, do I follow her back there. We both looked at each other with confusion. I waited until she came out of the back room considering I couldn’t see her and didn’t want to assume to just go in and find her. She popped her head around the corner and said I’m here. Again, I immediately can tell this tech is not happy, not pleasant and having a bad morning. We stood at a computer and she said what do you have, I hande her the slip from my Dr. She asked me for insurance and I said I’d be paying out of pocket today. She looked at the Dr’s order and read one part but couldn’t read the 2nd part. I asked, ok what do I do? Meaning, should I call my Dr, tell me what I should do. She came back with, Sir I don’t know what your gonna do but I can’t read this so I don’t know what to tell you! And it wasn’t in a calm, friendly manner. She had nastiest attitude I’ve ever seen when dealing with medical personnel. I suggest anyone in the friendly area of Myerstown PA find another lab or until this tech is no longer working in this Quest lab. Absolutely horrible experience!!!!
Feedback:
Very friendly staff she takes her job serious doesn't put up with people's nonsense she's a by the book person.
Feedback:
Lab tech clearly was grumpy and having a bad day, not polite by any stretch of imagination. Took her forever to get our info in the computer, and several days later my doctor still didn't get the results only to find out that the tech submitted for the wrong test! Not impressed at all, will never go back and never recommend.
Feedback:
I walked in with no appointment and was taken care of within 5 minutes. I will definitely start using them for all my lab needs.
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