Client Review on Quest Diagnostics Lowell

Feedback:

I called the office to check the hours for a pre-employment screening. The automated system when you call this location says they are open until 4:30 M-F. As it turns out those hours are incorrect and the computer printed note on the door says the true office hours. When calling “customer service” they are unaware the hours have changed and show nothing about that in the system. Poor communication and the automated system makes it impossible to get a live person.