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Client Reviews on Quest Diagnostics Johnson City PSC

    • 3.3
  • 3 Reviews

Most helpful positive review

0 people found the following review helpful

By Mikhail Strait Nov 22, 2018

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Most helpful critical review

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By Robert Kaercher Oct 22, 2019

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Agree with the horrible customer service. Ask about electronic cce that my co required at the location and they don't have a clue. Don't think that you are calling that location they have a phone svc. but don't train the people there obviously.

Feedback:

Had a great experience back in 2015 for my first pregnancy glucose test. Need to go again soon (2018), we'll see how it goes.

Feedback:

the one lady who works there in the morning. I had a very friendly experience with. shes sour at first but when I told her I was having (normal but rare) anxiety attack due to the fact that blood makes me ultra queesy and she acually had taken my blood and done a great job. But just thinking about that was making me annxious so she gave me 3 mins to relax and pee! Like I understand u want to make sure im not being shady about it but some people honestly just feel uncomfortable with things like this. So the timer - that really made me feel pressured. while I was feeling anxious so the timer really made me feel pressured, like while someones listning to me. she then dealt with a couple other people. I drank some water. So she took me in again. I needed to go this time but again -i need a moment to forget that someone is trying to listen to me. So three minutes flies by. on this round I got some urine in cup. So i finally i explained that I was feeling the way that and She was very receptive. From the second time she could obviously see I was legitimentally trying as hard as I could to give her my real urine. The process is just very invasive and I feel like she was very understanding once I explained my trouble. And then she was very very friendly to me and gave me an extra moment that I just needed. she was very very friendly and she has a good ability to make a judgment call to help somebody that baby wasn't even being nice at first. we got it done tho no problem. thanks a lot!

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