Client Review on Quest Diagnostics Jackson - Clinton

Feedback:

Normally I love going here to get my lab work done. The staff has always been friendly and helpful. This afternoon I got there at 3:45 to get blood drawn. The girl at the reception desk was too busy chatting away on the phone to acknowledge me while I signed in. As I looked in my purse to get out my insurance cards she finally tapped the desk and said they were closed. I said hours are until 4. She asked if I had an appt. I didn't. She said we don't take walk-ins after 3:30. No apology or anything. It also doesn't say ANYWHERE that no walk ins after a particular time at the office or on this site.