Client Review on Quest Diagnostics Jackson - Clinton

Feedback:

Very friendly staff! The staff always make me feel right at home, even first thing in the morning! They always make me feel better leaving than when I came in, and I'm a pretty happy person in the morning. Got right in, and right out the first time with no appt. Hardly anybody else was in there. 2nd time, I had to wait prob 15 mins, so I've made an appt ever since.I will NEVER use their phone system again. I have tried it in the past. Its not this location. Quest Labs has a phone service that deliberately doesn't allow ANYONE to speak to a live person. I was calling to cancel an appt I made online, to notify them I was sick. Nope, I couldn't get thru, but didn't want to be a no show. Oh well, I had to, and it wasn't as big a deal as I thought. When I went back, all was ok.