Edition:

Client Review on Quest Diagnostics Inverness

Feedback:

5-8-18 Arrived before 9:00 for appt made the week before. Computerized check in would not accept my confirmation number, so I told the tech. She told me I had no appointment there and that it must be at LabCorp. I have only used this Quest contact info and have never gone to another lab in Inverness. It was obvious that the two women thought I made up my confirmation code! It took 2 hours and 15 minutes to be called back. Very unfriendly techs who were upset and overworked...one was crying. Everyone in the waiting room was furious, including me. I missed taking my dog to his 11:00 vet appt. I will never use Quest Diagnostic again! Horrible place!!!! What an awful way to treat clients.

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