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Client Reviews on Quest Diagnostics Hazelton

    • 3.5
  • 11 Reviews

Most helpful positive review

0 people found the following review helpful

By Carolina Landaverde Oct 22, 2019

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Most helpful critical review

0 people found the following review helpful

By Dylan Fisher Oct 22, 2019

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Feedback:

Fast,friendly,clean and very affordable.

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I set up an appointment the day before my visit, and I was in and out in less than ten minutes. Mericruz (apologies for any potential misspelling) was cheerful, prompt, and friendly. I am not sure why others have such negative comments. You might ask if this experience was a fluke, and I would have to argue that it was not. Six months prior I had blood drawn for tests after I had a seizure. I had the same pleasant experience that time as well.

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Terrible service. Wait time over 2 hours. Full waiting room and only one individual working. Avoid using this place if you can.

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You can make your appointment online,save the sku on your phone or print out so that you can scan it upon arrival. I walked in one day behind five or six people but I had already booked an appointment online so I was called next. The phlebotomists were both very good but I believe only one is full time. Not the most ideal location, however there is a parking lot on the side/back area. No complaints except I wish they were closer to 309 near the airport area as I drive from 15 minutes away.

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I had no issues. I'm not sure why there are such bad reviews. My appointment was for 8:30 I arrived at 8:20 and was out of there by 8:30. Maddie the technician was great. I stick that I didn't even feel. I suggest to make an appointment if you dont have time to wait.

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I didn't have the waiting issue like others. I must have gotten lucky. I scheduled an apt for 1:30. I was 10 minutes late unfortunately (my fault), so it was treated like a walk in. I waited about 15 minutes, got my blood drawn, peed in a cup, and my lab work back the next morning.

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I had to leave after waiting over an hour with 6 people still ahead of me. An old woman had an appointment and even she was still waiting, and she was there well before I was. Only one woman was working and it was a full waiting room. Do yourself a favor and make an appointment, even though they're not likely to honor it.

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I went here one Saturday a few weeks ago for genetic testing and was in and out. I didn't even wait. Now I went back for the 2nd part of the test. I waited 2 HOURS, partially because the incompetent lady skipped my name after I realized the guy sitting next to me came in 3 people AFTER me. And the girl after him insisted she was next but would let me go... Um no I've been here for almost a hour before you so you're damn straight I'm going next. The idiot technician apologized multiple times but that didn't calm my raging hormones and the fact that I wanted deck her for being stupid and incapable of crossing names off of a list so she didn't miss anyone... Like the angry pregnant lady on the cusp of throwing up any moment. This place needs better employees that can keep up. I hope I never have to go back.

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I love it, your process quickly.

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I do not like this place because it takes too long to care for patients and the lab work ladies talk to much.

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