Client Review on Quest Diagnostics Eureka

Feedback:

Horrible customer service. I arrived at the Eureka Quest Diagnostics and checked in using their electronic device at 3:26 PM.  The lab techs were behind the glass chatting, so I waited.  One tech was leaving for the day and the other was apparently still on duty.  When they opened the door to the lobby to bring me back, one tech informed me they could not conduct the drug test because I checked in after 3:30 PM.I have called Quest Diagnostics Customer Service and asked for exact instructions so that I can get this test performed.  At this time, I have not, and I am not sure what will be needed.  I took off work and will have to do so again. I advise to stay away from Quest Diagnostics, especially the Eureka location.