Quest Diagnostics East Patchogue PSC
Client Reviews on Quest Diagnostics East Patchogue PSC
Feedback:
Staff is pleasant enough, waiting times are usually 30-45 min. I like the tablet check in. What I’d like to warn people about is the $75 lab fee they tell everyone they need to pay. Make sure to contact your insurance company before getting your test done to ensure that there should be no out of pocket costs to you. I got scammed on $75 payment that I wasn’t responsible for and it was next to impossible to get someone on the phone for a refund.
Feedback:
Excellent service.
Feedback:
i rarely post negative reviews but this place is so bad it is necessary to warn the population. people here have been replaced by tablets to automate the "experience" of managing an office and patients. the handful of people that aren't hiding behind the tablets and doors are useless. it is obvious that nobody here cares, including management. the mob of angry customers in the waiting room agreed with me as i walked out after waiting 90 minutes without getting my blood taken. its actually Scary that these people are in charge of medical data for others...
Feedback:
Can't leave telephone messages because the box is full, and no one answers the phone.
Feedback:
Great experience. Place is clean and was nice and quiet when I went (early morning). Didn’t have an appointment but was able be seen really quickly. Check-in process was so easy, done on an iPad in maybe 4 steps, took like 30 seconds and I was called within 10 minutes. Phlebotomist was super pleasant and professional; put me at ease and worked very efficiently. Highly recommend this location.
Feedback:
First off this place is amazing! The hours are listed on Google maps so if you're complaining about not speaking to someone on the phone... just walk in. I needed some lab work done and with no appointment I walked in and used the easy to use tablet to put in my name and date of birth as well as my phone number. My name was then on the television screen with the expected wait time next to it. 5 minutes!! 2 minutes later they called me in. My insurance card and I'd in hand.. no copays no bs! Sparkle was great! She was very friendly! Quest rhymes with best for a reason!!
Feedback:
Signed up for an appointment online the night before. Checked in through the tablet in the office - super easy! Waited maybe 5 minutes before being called back. I get very nervous when I get my blood taken. I had Mary - who is amazing! She helped me feel calm and comfortable throughout the whole process. Best experience I have EVER had with getting my blood taken. Highly recommend Mary and this facility!
Feedback:
Longggg wait workers doing more talking amongst themselves instead of doing their job smh ridiculous all of these just to get some bloodwork
Feedback:
Went in early before all appointments (before 8.45a) and it took me a total of 15 minutes to take a blood test as a walk-in this morning. New digital sign-in system is excellent and efficient and shows you your place in queue and estimated wait time (I was 4th and had to wait only 8 minutes). The blood work was performed quickly and professionally.
Feedback:
It's very simple to make an appointment online. At times you may wait a bit longer. All depends on how many workers they have there.
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