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Client Reviews on Quest Diagnostics Decatur

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    • 3.4
  • 5 Reviews

Most helpful positive review

0 people found the following review helpful

By xrayteck7 Oct 21, 2019

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Most helpful critical review

0 people found the following review helpful

By Breanna Dalrymple Mar 21, 2019

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Feedback:

Very fast and accurate, love that you can walk-in. Saves money too

Feedback:

Friendly, efficient, and fast. Beats a hospital any day. Also saves you money.

Feedback:

I scheduled an appointment through the website for a pre-employment drug screen for a candidate. I received the confirmation and sent the candidate there only to arrive and find out that they do not allow any kind of testing without a prior account set up (taking 2-3 days to complete) or a Dr.'s order. I have never heard of this and I do not understand why appointments are allowed to be made if they aren't really appointments that can be utilized. This was extremely poor customer service and looked poorly on myself as the scheduler as well.

Feedback:

No one answers the phone or will greet you at the desk. The waiting time is ridiculous.

Feedback:

Don't even feel the stick. These girls are very accurate and im a tough one to do.

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