Quest Diagnostics Chula Vista - 4th
Client Reviews on Quest Diagnostics Chula Vista - 4th
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Most idiotic phone system ever. Impossible to talk to a real person. No client restrooms. Loooong waiting times even for simple tests. Understaffed, don't even have a receptionist. And employees have a very bad attitude.
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Tengo varios años asistiendo a esa clinica y la verdad no he tenido problema hago mi cita y me atienden super rapido
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Good service was for me aleluya
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I was ignored by the front desk guy, when I came to check in , he took a while to inform me that I needed to check in with that computer. And it was crowded
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By far super unprofessional and disorganized, if you ever get this clinic, and have an option to go elsewhere, trust me it’s in your best interest to go elsewhere!
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the waiting time without a prior appointment is very slow 2 and a half hours, it is terrible!!
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I wish I could give no stars. The worst experience at a medical facility I have ever had. Would not recommend. Terrible service and rude employees.
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Staff are so rude and confusing. If we had a choice we’d go somewhere else. The lone star is for being open on Saturdays.
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I've been to 2 other previous Quest Diagnostic places before this one and they were all super unprofessional and rude, and they turned me away. However, the Quest Diagnostic on 4th Avenue, I found their customer service to be very professional, kind, and patient. It was very fast since we made an appointment. Even though they didn't have the kind of TB test my son's doctor requested, they called them to ask if she be willing for them to do a different TB test. It's very clean for the amount of traffic that comes through here. The phlebotomist was super nice to my son despite not being able to find the vain on the first try. They were trying to be gentle. If we have to do something at the lab again, I am definitely going to go through them again.
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Really nice staff and very gentle.
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