Client Review on Herndon, VA Accounting Firm

Feedback:

Prosper Tax - Mitesh Mehta, one of the most ill-mannered and unprofessional person I have ever dealt with. They do not answer your phone calls, do not have the courtesy to respond to voice mails. They will never respond to your emails in the first place, and I always had to send several followup emails to get a response. He collects random fee every year looking at your total income you made on your W2 form, and has no organized deadlines, he'd just randomly send an email one day asking for his fees and will ask for $25 as a late fee if not paid the same day. This is the last year I had filed my taxes with him and I told him. Later, after paying his fees $130 (Federal + State) I realized he put my incorrect bank account number and he denied to help me correct it and my returns on time. (Ask me for his emails) I ended up calling Tax departments myself and spending hours to get it corrected. I am also seeking legal help against him..Please reach out to me if you can help..At prosper tax, I have received the worst customer service ever and Mitesh Mehta is a bad, very bad person.