Client Review on Primepay, LLC

Feedback:

Was with primepay for a few years ... everything was pretty much automated but when it came to actually needing assistance our rep heather Myers was way off the ball. We didn’t have time to wait days for a response only to be misinformed . So we switched to another company . Still looking to see where our tax liability refund is and of course no response from Heather .. Gave an extra star for benefit of the doubt that other reps aren’t as unresponsive or uninformative as Heather