Paramount Accounting Svc
Client Reviews on Paramount Accounting Svc
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Friendly and professional
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the worst place ever. they put the wrong address on my tax return and i still haven't got my refunds. I've been calling the IRS and Michigan treasury to update my address for a week now and its taking too much of my time if i wanted to call the IRS i would've did my own taxes. and when you call their office to fix their own mistake they always say no one is available at the moment.
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Good people and they do there job the right way...
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This office is GREAT ! Everyone who works there is very polite and knowledgeable. I've been to many offices but this one is very honest with you and helpful. I highly recommend this office.
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I would give zero if it’s possible, the management don’t know the knowledge about tax , and when they do mistake they never admit it ,and you have to pay extra for them to resolve the issue that is originally their mistake!
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Warning.. this is long, That’s how great of story this is... Today, I went today to grab my siblings tax form. In the past I have always picked up their taxes, since we live 45 minutes away, i thought it would be ideal since it was on my way. Women that goes by the name of batoul, works front desk, tells my sibling over the phone that I can come by and pick up the information. As i go, I give her the information. She tries to call him using the numbers on file, which are old incorrect numbers. When i tell her, she ignores me and goes on and still makes the phone call. Of course numbers don’t work. So i tried helping her, and called him so he can speak with her. As she was helping me, other customers kept interrupting her, of course she helps them and keeps me waiting. It’s called customer service, you deal with one customer and finish what you started, not stop half way and help another customer. When i tell her how long she was going to take because i live far out and have class, she tells me it’s not her fault she has things to do. (Ignornance) So of course my brother gives her his information, she tells him the phone numbers are wrong. Ahhhh yeah, i told you they are incorrect on file!! After i already had explained that to her!!! Than the lady who files for him, can’t remember her name, takes over. She tells my sibling she will not give me his taxes because it’s illegal and I’ll need his ID, SOCIAL, and a written paper. Mind you guys, THEY NEVER HAVE EVER ASKED FOR ANY OF THAT INFORMATION, and we have been filing for over 5 years with this tax office. Since she saw me getting upset, she knew it was in her power she can do that. If you cannot give out taxes, then why does the batoul tell him over the phone that i can come pick it up? I have never had to deal with this craziness. The ladies are both rude, I’m just going to seek another tax office. They have enough customers, that’s what happens when you have a lot of customers, you treat the others horrible and don’t worry about because you have a lot more other customers. I hope many people read this before filing taxes with anyone in that taxes office. They don’t care about customers, they don’t know how give their best customer service. Their are other ways to get your taxes filed, and I hope people know they aren’t the last taxes office. Not going back there !!!! I’ll pay double the money than go back to that office!
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Best place to go for your taxes hands down. Danya is knowledgeable, honest and respectful. Will not go any where else. They get things done professionally and efficiently with no mistakes. Keep up the good work and best of luck paramount
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They took my money I got no refund.
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Amazing accounting & tax firm. Ive dealt w several accountants in my 20+ years of business. & theyre the only firm that has always called me to followup on filing. Usually. Im always calling accountants & theyre 'busy' but i dealt w both Eric/ owner & danya accountant. Always accessible , knowledgable,& professional
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