Client Review on Pace Tax And Accounting, Inc.

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Pace Tax... AwesomeI was reminded today of a few bad reviews here on this site...a lady came to me today mad over reading them! Saying she couldn't believe that someone could even post that.One post from 5 years ago... I want to clarify a few things! First of all... Claudette is not Dan's secretary! She has been with Pace Tax for 25 years. She knows her stuff! Second...I've never heard her be rude to anyone! She's usually too nice and tries to help everyone!We love Claudette!!!! But, I guess if you are someones ex and trying to find out information about their return...you're not going to get it! I'm sure she was to the point about that! As far as Dan returning calls and emails...Do you think he might have been a little busy? Working day and night to get out returns as fast as he can! Some emails he may answer if he is expecting information for a return, others just have to wait!...so all in all that post has inaccurate information and needs to be removed! Dan works seven days a week during tax season and puts his clients first!! Now to the long time client...Yes it is sad that you left a business that has serviced your family for at least 10 years. I'm sure you didn't realize or maybe just didn't care... that Dan Pace took over a friends tax office who passed away in the middle of tax season! He and his staff unselfishly sacrificed to DO THE RIGHT THING, TO HONOR HIS MEMORY and help his family, by trying to take care of his clients. Unfortunately Dan took on more than he could handle! He did his best to take care of what he could...working long hours... seven days a week! He was unable to return some calls and emails due to his work load. He fell behind because he is human. He has always put his clients first! Sometimes we make decisions and statements without knowing the facts. I'm sorry you chose to do that...