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Client Reviews on Google Small Business

    • 4.7
  • 12 Reviews

Most helpful positive review

0 people found the following review helpful

By Rebecca Acosta Aug 22, 2019

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Most helpful critical review

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By Laura Casiano-Sanchez Oct 22, 2019

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Feedback:

Friendly staff and went out of their way when all I needed was a notary 😎 Thank you!

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Muy buen servicio, altamente recomendable, solucionaron nuestro problema de manera rápida y adecuada. Trabajamos con ellos con la seguridad de estar en buenas manos.Pedro Macias Escalera Saddle Up Express Inc

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"MUCHAS GRACIAS EQUIPO OTR" Nuestra experiencia con OTR es de 5 estrellas, tenemos mas de 8 años trabajando con ellos, todos son muy amables y atentos, tienen un amplio conocimiento en la industria del transporte. nuestra compañía a crecido gracias a los conocimientos y consejos de Mrs Carmen Grusten y su personal.

Feedback:

Working for OTR DRIVER TAX SERVICES INC, has been a blessing in my life.Ms. Carmen Grunsten, (owner) provides a very strong environment based in trust and ethics for herCompany, Customers and Employees.My commuting to work has been 30 minutes daily, for the past 12 years. OTRDRIVER had offer me a very successful career in which I had developed not only my personal but professional career.We had adapted our technology to protect our customer’s confidentiality, for those reasons, when we hire new employees we are very strict with our training and use of our web sites. As a result OTRDRIVER counts with a base of 15 responsible individuals who range from working with OTR DRIVER or Ms. Carmen Grunsten from the past 17 years to 2 years. We called our work environment our “OTR FAMILY”

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I had worked with Mrs Carmen Grunsten form 2001 to 2003 .3 years on the East side location and then I decided to joint her at the West Side operations Otrdiver Tax Services from 2008 to the present 10 years Driving over 45 minutes everyday. During all those years Ms. Carmen Grunsten has not only been my Boss but also my friend and confident. Her down to earth personality make us feel secure and welcome at work. Hilary a Vargas

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Horrible experience, staff is very nice, but if you have any complications, good luck. The owner is a very arrogant person who could care less about your concerns regarding bad service.NOTICE: she is very nice until you are disatisfied.I would recommend searching elsewhere.

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Estoy muy contenta con el excelente servicio que dan al cliente.. la Srita. Lluvia Rodriguez y el Joven Cesar muy amables y eficientes muy contenta con ellos y con todo el resto del personal..

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El servicio muy bueno, la atencion muy eficiente y realmente estoy muy satisfecho con el Servicio, la Sra, Raquel, Silvia, Cesar, Ludia, Dulce, y el resto del personal muy BUENO

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I have been doing business with OTR for 9 years and couldn't be happier. They are very professional and very helpful... I would like to thank Ms. Maria Saucedo for her excellent customer service and attentiveness..

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I am extremely impressed with OTR Tax Services. I work closely with Mrs. Maria she understands the complexity of customer service and is always willing to help. The staff in this office know business taxes and the Trucking industry. They have saved me a few times with IFTA, and making sure I am in compliance with DOT. Thank you thank you. I am looking to grow my company and have OTR Tax Services helping alone the way.

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