On Time Transport, Inc.
Client Reviews on On Time Transport, Inc.
Feedback:
I’ve seen how this company operates first hand inside and out and the level of care is off the charts. The care for their patients, their work and their employees are far superior to anything I’ve ever seen.
Feedback:
Absolute best transportation experience. Driver is always on time. Staff is extremely professional and caring. The ambulance is high quality and clean. They are the best!
Feedback:
I have worked at On Time for the past 2 years as an intern. On Time has given me the opportunity to grow and learn as a student and professional with invaluable real life experience. I have been able to witness that On Time truly cares for its customers and goes above and beyond in its line of duty
Feedback:
The crew that came at 3:30 in the morning to transport my dad home from the ER was amazing! They provided a safe, polite, gentle, professional and caring transport for him. My family appreciated how pleasant they were and how well he was treated. Thank you so much!
Feedback:
On Time provided us a quote. We immediately took their quote and shopped around. We were provided a quote that was $275 less than On Time. Due to the fact that our relative needed to get at their destination that day On Time held us hostage and we had to pay the gauging amount. Next, we just went through our relatives mail and On Time ants another $85 dollars. What a RIPOFF.
Feedback:
Fred & Todd took my 93 y.o. mother from Toms River, NJ to Rockville Center, NY. THEY WERE WONDERFUL!!! The trip took forever because of traffic, but they never seemed annoyed. What a difficult job, and how lucky our family was to get these two men to help us through the transition. Thank you both!!
Feedback:
My mom is 90 years old and suffers from crippling arthritis. She recently was diagnosed with an infection in her right knee and can not use it at all. We hired On Time to take her to a doctor''s appointment because they were equipped with what we needed to get her down 12 flights of stairs. My mother was very anxious until Mark and Marek showed up. They were absolutely wonderful ! They did such a great job and were so kind to her. They stayed with us the whole time. The ambulance was like new as well as the equipment which made for an easy ride. I would DEFINITELY RECOMMEND them and we would definitely use them again. They are on the expensive side but it was well worth it !
Feedback:
I've used OnTime since 2014 and they've always been the best and my last trip on 2/14/19 was no exception. My driver (Ty?) showed up 'on time' and actually waited for me to take me home after the appointment. The vehicle was roomy & easy to get in/out of - I actually felt kind of spoiled. Thanks OnTime
Feedback:
Great services
Feedback:
On Time requires full payment up front before service is rendered which is quite unusual, given that the person being transported (elderly being discharged from hospital in this case) did not have access to pymt. As POA for the person being transported, I was reluctant to give any credit card info over the phone to someone claiming to be from OTA who I have not done business with (I live too far from their locale to give timely in-person pymt). I asked if they would accept PayPal but they do not have an account! They would also not allow after-service payment by check or cc without charging an extra $15 for invoicing. For a legitimate transport service who provides service to hospitals and assisted living developments, this requirement of on-demand unsecured payment borders on fraudulent business practice. Solution: Open a PayPal (or equivalent) account where immediate secure payment can be provided.
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
