Client Reviews on Office Depot
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Good for office necessities.
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Bought a file cabinet. It was completely damaged when I got home. Looked like it was dropped off a building. They said the only way to get a new one is buy it online. Basically I’d have to go 3 to 5 business days with two transactions on my credit card. They wouldn’t exchange it for a new one. Very shady.
Feedback:
Nice people work here but their prices are crazy high compared to other places and the computer systems don’t seem to keep up with prices. We spent $45 for some of our school supplies. They charged us too much for a few items and it took 30 extra minutes to get it figured out. Then we found all the same supplies next door for $18 and so when we took them back to Office Depot for a return, it took an additional 40 minutes and two more people to get the computers to accurately process the return.
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Very rude cashier. Store associate tried to sell me a $15 dollar phone charger that was $4 dollars online, he guided me to the 4 dollar one and tried to lie and tell me that he wouldn't buy it and I should get the 15 dollar cable, they were the exact same brand, type and length of cable. Total scammers at this place, make sure you check prices online before letting them try and rob you
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angela that works at the print shop is great
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Bad customer service from Michele, "print service supervisor" I feel so sorry for them having that kind of supervisor
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Literally the worst Office Depot I have ever been to. Not only did they not have my printing done when I got there, but I waited for 15 minutes just to pay for it because they said they wouldn’t print it until it was paid for. I have a corporate discount card with Office Depot and I’ve never had this experience anywhere else. After 15 minutes of waiting just to pay so they would start the printing, I finally left in disgust. Totally worth the drive to go to Grapevine to avoid that kind of incompetence.
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Excellent customer service as soon as you walked in the store. Staff was very helpful and easy to locate when needed.
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Good values for products sold.
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Staff very helpful!
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