Client Review on Nolan Accounting Center

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Hired this service to do my taxes. I made an appointment to have my taxes done in person on February 4th 2016. My appointment was with Debbie Cali. I waited an hour and a half in the lobby as she filled out my taxes. When complete she had me sign papers and went over the tax papers. After a month and no refund checks I called back to the office. I had taxes done on 2/4 and they were not submitted and accepted until the 29th of February. When I asked her what happened in 25 days she said she didn't know... was not going to find out....I asked to speak to the manager and then she hung the phone up on me. I was not being rude...just asking for help. VERY POOR Business practice!