The Nanny Authority
Client Reviews on The Nanny Authority
Feedback:
If you are a nanny (especially out-of-state), please do not use them as an agency! They are unprofessional, lack communication skills, and do not take the time to go over each application in depth. I have been trying to apply for many positions that are listed through Indeed as well as on their website. Not once have they contacted me on their behalf, I have always had to contact them at least a week later to see where I was in the application process. I have been in touch with Olga since at least March 30, 2018 and each time I contact her there is always an issue. For example, almost every week I have contacted here, she does not have information that is needed. Olga stated "We also don’t have phone numbers for any references besides Nicholas so it makes it hard to try to reach someone via e-mail. We assure our families that we speak to each reference on the phone (unless there are extenuating circumstances)." on April 16. My references have asked me to only provide emails and then they will provide the agency with their personal phone numbers (out of respect for their privacy). I just contacted her today stating, "Hello Olga, I am following up to see where I stand in the application process. Thanks!". Olga said "Hi Ericca,We never heard back from XXXXXXXX or XXXXXXXXXX. If you can send me a phone number for each person, that would be great.This was my mistake for not catching it earlier but we do need full addresses for each individual family for verification purposes. On the application, they’re just listed as city and state.Thank you!". Seriously? You have had almost 1 complete month and you are just realizing there are errors in my application? You should have already thoroughly checked my application - after all that is YOUR job. Needless to say that I am very disappointed and I will never recommend this agency to any Nanny or Family. I can only hope they do a better jobs with the families.
Feedback:
I only find my nanny families with them. They really care about a great fit not only for the family, but for the nanny as well. If you are a serious career nanny that wants a professional agency to work with, look no further. Pat, Sophie and everyone at the Nanny Authorithy is first class.
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